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I purchased above product and when I got it home the pump would not work. Drove to closest store (The Oaks Mall, Thousand Oaks, CA) just to exchange item.

It was during the week and there were no customers in store. I explained the problem and requested a new item in which I was told by the associate: They all do that and its just a defect in item. In the very near futre they are changing to a squeeze type bottle/tube due to this problem. Rediculous...

She told me theres nothing she could do, since "they all are defective". The worst customer service, felt like I was a nuisance to her. She should have stood by the product and not let me in on that little "secret". Who says that to a customer.

Basically, so sad to bad Goodbye. What a waste of time traveling 10 miles one way .

Product or Service Mentioned: Bare Minerals Cream.

Reason of review: Damaged or defective.

Monetary Loss: $15.

Preferred solution: want a pump that works.

I liked: Your produc.

I didn't like: Associates.

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